Complaints
How to make a complaint, and what happens when you do.
How to complain
Write to us.
Send your complaint to clients@chukwudaalu.com with the word “Complaint” in the subject line. Tell us what happened, when, and what you would like us to do.
What happens next
Acknowledged, examined, answered.
We acknowledge every complaint in writing within two business days. It is examined by a partner who was not involved in the matter complained of.
We then answer in writing, setting out what we found and what we will do about it.
Data protection
Another route.
A complaint about how we handle personal data may also be made to the Nigeria Data Protection Commission at any time, without first raising it with us.